Problem Solving

“Bring me a solution, not the problem” is a common phrase used by many managers who have enough on their plates without staff constantly bringing them problems to deal with. How can you support your manager?  By having the ability to identify solutions to problems before you take them to their door? Effective problem solving is a key skill for you to master.

The ability to identify solutions before presenting them to your manager is a valuable skill that demonstrates initiative and proactive thinking. This session will introduce you to a simple yet effective model for problem-solving and decision-making, allowing you to support your manager more efficiently.

Here’s a general overview of what we will cover in this session:

Problem Identification:

Understanding how to recognise and define a problem or challenge in the workplace. This step is crucial in formulating an effective solution.

The Problem-Solving Model:

Introducing a structured problem-solving model, such as the PDCA (Plan-Do-Check-Act) cycle, the Six Thinking Hats method, or other recognised frameworks.

Analysing and Generating Solutions:

Learning techniques to analyse the issue systematically and generate potential solutions or alternatives.

Evaluating Options:

Understanding how to evaluate the proposed solutions using criteria like feasibility, effectiveness, and potential impact.

Decision-Making:

Developing strategies to make informed decisions about which solution to implement.

The session will be interactive, providing practical exercises and examples to help you understand and apply the problem-solving model effectively in real work scenarios. The goal is to equip you with the tools to approach problems systematically, propose solutions, and present them to your manager in a concise and well-thought-out manner.

By mastering this problem-solving model, you’ll be able to support your manager by not only identifying issues but also offering well-considered solutions, thereby contributing to a more efficient and solution-oriented workplace.

Are you ready to learn a structured approach to problem-solving and decision-making that will empower you to support your manager more effectively? Let’s dive into this session and enhance your problem-solving skills!

We have a wide variety of other courses which can help you in work and life in general.  View our Leadership & Management and Life Skills courses.